We recently committed “cell phone provider adultery” by leaving Verizon Wireless, whom we have been with almost a decade, and going with their bitter rival, AT&T. The first few months have been an adjustment – new phones, new customer service, and a whole new process to learn. One of the things we did not anticipate in our initial switch was that most of our family still has Verizon as their service provider, so we went over our minutes in our first month because we lost our free mobile to mobile minutes. On the last day of our billing cycle I checked our minute usage and we were already 50 minutes over, which would have incurred more than $20 in overage charges. Maybe that is not a problem for you, but I HATE paying overage charges for anything! On a whim, I contacted AT&T customer service and explained my dilemma and the gentleman was very kind in listening to my predicament. As I was talking, I was thinking, “This guy probably thinks I’m an idiot! There’s no way he is going to respond to my request.” To my surprise, the AT&T customer service representative understood and told me that he would add 200 minutes to my account and that if I didn’t use those extra minutes this month, they would roll over to next month.
I learned something through that process – asking must precede receiving. Without asking, you’ll never receive. Maybe the reason you have not yet received something is because you’ve never asked. “Ask, and it will be given to you; seek, and you will find; knock, and it will be opened to you. For everyone who asks receives, and he who seeks finds, and to him who knocks it will be opened” (Matthew 7:7-8).
